Below are notes previously reserved for customers that we are making available to all

Vendor selection basics for the informed customer


First and foremost, understand and document your requirements.

  • Compare each vendor’s features to your requirements
  • Grade how each vendor meets each requirement
  • If a requirement is not addressed in the demo, ask a question

Key IT Requirements

  • Your data is your data
  • Your data is portable
  • Interfaces are simple, documented and platform agnostic
  • Access to your data while in service is unlimited not reliant on proprietary formats
  • Multiple infrastructure platform choices are available

Key Business requirements

  • Willing to sign a Business Associates Agreement ﴾if needed﴿
  • Service Level Agreement/Support contracts
  • Licensing details

No System is Perfect

  • Sometimes you may have to compromise on some of the aforementioned requirements
  • Be sure to mitigate the risks of not adhering to the requirements